Accessible Customer Service Policy and Procedures

TALLYSMAN is committed to removing and preventing barriers faced by individuals with disabilities. In compliance with the Accessibility for Ontarians with Disabilities Act, TALLYSMAN will take measures to provide equal access to its services for clients with disabilities. In addition, TALLYSMAN will make every effort to create and maintain a respectful, welcoming and inclusive environment for all job applicants and employees with disabilities.

TALLYSMAN will ensure that all employees and representatives of TALLYSMAN are aware of their responsibilities under this policy and take into account the accessibility needs when interacting with persons with disabilities.

This policy applies to all full time and part time employees of TALLYSMAN, and all sub-contractors and consultants who provide services on behalf of TALLYSMAN.

Accessibility Standard for Customer Service

When interacting with clients and other third parties with disabilities, TALLYSMAN will make every effort to accommodate in the following areas:

TALLYSMAN welcomes feedback on the way in which it provides customer service to persons with disabilities.

Feedback can be made by telephone, in person, in writing or via email.
Feedback should be directed to:

36 Steacie Drive
Ottawa, Ontario, Canada K2K 2A9
Tel: +1 613 591 3131 ext. 101
Fax: +1 613 591 3121